Shipping policy
Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.
The delivery timeframe is divided into two parts: Processing Time and Shipping Time. Once your parcel is shipped, you will receive a confirmation email with your tracking number to trace the status of your delivery.
Free Shipping on Orders Over $99
We offer free standard shipping on all orders over $99. Orders under$99 will be charged a flat shipping fee of $19.99.
Processing & Shipping Times
All orders are shipped from China.
| Product Type | Processing Time | Shipping Time | Total Delivery Time |
|---|---|---|---|
| Ready-made Products | 1–5 business days | 7–15 business days | 8–20 business days |
| Custom-made Products | 7–15 business days | 7–15 business days | 14–30 business days |
Shipping Status
As soon as your order ships, you’ll receive a shipping confirmation email that includes your tracking number. If you don’t receive a shipping confirmation email right away, don’t worry — we know the delivery date or date range provided at checkout, and we’ll be sure to deliver the items within that timeframe.
If your order requires additional information to fully process, we will be in touch by email.
Furniture and Oversized Items
Due to the size and weight of furniture items, please allow for the full estimated delivery timeframe. Large or oversized items may require additional handling and may take longer to deliver. We will provide tracking information so you can monitor your shipment every step of the way.
Contact Us
If you have any questions about shipping, please contact us at 36053032@qq.com.