Terms of service

Overview

Welcome to plypaw! The terms “we,” “us,” and “our” refer to plypaw. plypaw operates this store and website, including all related information, content, features, tools, products, and services within orders, designed to provide you (the customer) with a curated shopping experience (hereinafter referred to as the “Service”). plypaw is powered by Shopify, which enables us to provide you with this Service.

The following terms and conditions and any policies referenced herein (hereinafter referred to as “Terms of Service” or “Terms”) describe your rights and responsibilities when using this Service.

Please read these Terms of Service carefully, as they contain important information regarding your legal rights, including disclaimers and limitations of liability.

By visiting, using, or interacting with our Service, you agree to be bound by these Terms of Service and our Privacy Policy [Link]. If you do not agree to these Terms of Service or our Privacy Policy, please do not use or access our Service.

Section 1 - Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and that you have consented to allow any of your minor dependents to use this Service on devices you own, purchase, or manage.

To use the Service, including accessing or browsing our online store or purchasing any products or services we offer, you may be required to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide in our store is accurate, current, and complete, and that you have all rights necessary to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activities under your account. You may not transfer, sell, assign, or authorize your account to any other person.

Section 2 - Our Products

We make every effort to accurately display our products and services in our online store. However, please note that product colors or appearance may differ from what is displayed on your screen due to the type of device you use to access the store, as well as your device settings and configuration.

We do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations, or that it will be identical to the descriptions or presentations in our online store.

We reserve the right to change any product descriptions at any time at our sole discretion, without prior notice. We reserve the right to discontinue any product at any time and may, on a case-by-case basis, limit the quantity of any product we provide to any person, geographic area, or jurisdiction.

Section 3 - Orders

When you submit an order, you are making an offer to purchase. plypaw reserves the right to accept or refuse your order for any reason at its sole discretion. Your order is not accepted until confirmed by plypaw. We must receive and process your payment before accepting your order. Please review your order carefully before submitting, as plypaw may not be able to accommodate cancellation requests after the order has been accepted. If we do not accept, modify, or cancel your order, we will attempt to notify you via the email, billing address, and/or phone number you provided when placing the order.

Products you purchase may only be returned or exchanged in accordance with our Refund Policy [Link].

Your purchase is for personal or household use only and may not be used for commercial resale or export.

Section 4 - Pricing and Billing

Prices, discounts, and promotions are subject to change without prior notice. The price charged for a product or service will be the price in effect at the time of order submission and will be listed in your order confirmation email. Unless otherwise expressly stated, published prices do not include taxes, shipping, handling, duties, or import fees.

Prices published in our online store may differ from those offered in physical stores, other online stores, or third-party-operated stores. We may from time to time offer service promotions that may affect pricing, which are governed by separate terms and conditions outside of these Terms. In the event of a conflict between promotional terms and these Terms, the promotional terms shall prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address, credit card number, and expiration date, so that we can complete your transactions and contact you as needed.

You represent and warrant that (i) the credit card information you provide is true, correct, and complete; (ii) you are duly authorized to use such credit card for purchases; (iii) the charges you incur will be paid by your credit card company; and (iv) you will pay the charges you incur at the published prices, including shipping and handling fees and all applicable taxes, if any.

Section 5 - Shipping and Delivery

We are not responsible for shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events beyond our control. Once we transfer the product to the carrier, title and risk of loss pass to you.

Section 6 - Intellectual Property

Our Service, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, videos, audio, and their design, selection, and arrangement, is owned by plypaw, its affiliates, or its licensors, and is protected by United States and foreign patent, copyright, and other intellectual property laws.

These Terms only permit you to use the Service for personal, non-commercial purposes. Without our prior written consent, you may not reproduce, distribute, modify, create derivative works, publicly display, publicly perform, republish, download, store, or transmit any data from this Service. Nothing in these Terms, except as expressly set forth herein, shall be construed as granting you any license or other right to use any patent, trademark, copyright, or other intellectual property of plypaw, Shopify, or any third party. Unauthorized use of this Service may violate federal and state intellectual property laws. plypaw reserves all rights not expressly granted in these Terms.

The name, logo, product and service names, designs, and slogans of plypaw are trademarks of plypaw or its affiliates or licensors. You may not use such trademarks without the prior written permission of plypaw. The name, logo, product and service names, designs, and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans in this Service are trademarks of their respective owners.

Section 7 - Optional Tools

As part of the Service, you may be given access to customer tools provided by third parties, which we neither monitor nor control or intervene in.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind, and without any endorsement. We assume no liability for any damages arising from or related to your use of optional third-party tools.

Your use of optional tools provided through this website is entirely at your own risk and discretion, and you should ensure that you are familiar with and agree to the terms provided by the relevant third-party supplier.

We may also offer new features through the Service in the future (including the introduction of new tools and resources). Such new features shall be considered part of the Service and shall be subject to these Terms of Service.

Section 8 - Third-Party Links

This Service may contain website content and hyperlinks (including any embedded third-party features) provided or operated by third parties. We are not responsible for reviewing or evaluating the content or accuracy of any third-party content or website you choose to access. If you decide to leave this Service to access such content or third-party websites, you do so at your own risk.

We are not liable for any damages or losses caused by or in connection with your access to any third-party website, or your purchase or use of any product, service, resource, or content on any third-party website. Please carefully review the policies and practices of third parties and ensure you fully understand them before conducting any transactions. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third party.

Section 9 - Relationship with Shopify

plypaw is powered by Shopify, which enables us to provide you with the Service. However, all sales and purchases you make in our store are conducted directly with plypaw. By using this Service, you acknowledge and agree that Shopify is not responsible for any aspect of any sale between you and plypaw, including any injury, damage, or loss arising from the purchase of products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions on plypaw.

Section 10 - Privacy Policy

All personal information we collect through this Service is governed by our Privacy Policy [Link], and certain personal information may also be subject to Shopify’s Privacy Policy [Link]. By using this Service, you acknowledge that you have read this Privacy Policy.

Since this Service is hosted by Shopify, Shopify collects and processes personal information regarding your access to and use of this Service in order to provide and improve the Service to you. Information you submit to this Service will be transmitted to and shared with Shopify and third parties (which may be located in countries/regions other than your place of residence) in order to provide the Service to you. Please refer to our Privacy Policy [Link] for more information on how we, Shopify, and our partners use your personal information.

Section 11 - Feedback

If you submit, upload, post, transmit via email, or otherwise provide any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose (including commercial purposes) in any medium. For example, we may exercise the rights granted under this license to operate, provide, evaluate, enhance, improve, and promote this Service, and to fulfill our obligations and exercise our rights under these Terms of Service.

You also represent and warrant that: (i) all Feedback and all necessary rights therein belong to you; (ii) you have disclosed any compensation or rewards received in connection with submitting the Feedback; and (iii) your Feedback complies with these Terms. We have no obligation now or in the future to (1) maintain the confidentiality of your Feedback; (2) pay compensation for your Feedback; or (3) respond to your Feedback.

We may, at our sole discretion (but without obligation), monitor, edit, or remove any Feedback that we determine to be illegal, offensive, threatening, defamatory, libelous, pornographic, obscene, or otherwise objectionable, or that infringes any party’s intellectual property or these Terms of Service.

You agree that your Feedback shall not infringe any rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your Feedback shall not contain defamatory or otherwise illegal, abusive, or obscene content, nor shall it contain any computer viruses or other malicious software that may in any way affect the operation of this Service or any related website. You may not use false email addresses, impersonate any person or entity, or otherwise mislead us or any third party as to the source of your Feedback. You are solely responsible for any Feedback you provide and its accuracy. We are not responsible for any Feedback posted by you or any third party.

Section 12 - Errors, Inaccuracies, and Omissions

Information in this Service may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, product shipping charges, shipping times, and availability. If any information is inaccurate, we reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders at any time without prior notice (including after you have submitted your order).

Section 13 - Prohibited Uses

You may access and use this Service only for lawful purposes. You may not access or use this Service for any of the following purposes: (a) any illegal or malicious purpose; (b) to violate any international, federal, provincial, or state regulation, rule, law, or local ordinance; © to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or threaten any of our employees or any other person; (e) to transmit false or misleading information; (f) to send, intentionally receive, upload, download, use, or reuse any content that does not comply with these Terms; (g) to transmit or cause to be sent any advertising or promotional materials, including any “spam,” “chain letters,” “junk mail,” or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits any person’s use or enjoyment of this Service, or that we determine may harm plypaw, Shopify, or users of this Service or expose them to liability.

Additionally, you agree not to: (a) upload or transmit viruses or any other malicious code that may affect the functionality or operation of this Service; (b) reproduce, copy, sell, resell, or exploit any portion of this Service; © collect or track the personal information of others; (d) conduct spamming, phishing, pharming, or pretexting attacks against this Service; (e) use any robots, spiders, scrapers, data collection and extraction tools, automated devices or programs, AI tools (such as agentic AI), or automated or manual means to access this Service; or (f) interfere with, circumvent, or bypass any security or authentication features, robot exclusion headers, or other measures we use to restrict access to this Service. If we determine that you have violated any part of these Terms, we reserve the right to suspend, disable, or terminate your account at any time without prior notice.

Section 14 - Agents

14.1 If you use, allow, enable, or cause the deployment of an agent to access, use, or interact with any of our Services, this Section applies (hereinafter, “Agent Terms”). An “Agent” means any software or service that acts on behalf of a person or entity, or at its direction, taking autonomous or semi-autonomous actions without direct supervision, representing a person or using a person’s device.

14.2 No agent may access, use, or interact with our Services unless it identifies itself as an agent at all times and strictly complies with the requirements set forth in Section 14.4 below. Furthermore, if we require an agent to refrain from accessing, using, or interacting with any of our Services, no agent may access, use, or interact with that Service.

14.3 We may restrict (including through technical measures) whether and how any agent accesses, uses, and interacts with our Services.

14.4 An agent must: (i) identify in all HTTP/HTTPS requests that the request is from an agent and disclose the agent’s name by including the following in the request’s user agent string: “Agent/[agent name]”; (ii) not conceal or obscure the fact that any access, use, or interaction originates from an agent, such as by (a) mimicking human behavior and interaction patterns, or (b) completing or circumventing CAPTCHAs or measures designed to distinguish computer use from human use; (iii) truthfully respond to any question or prompt seeking to determine whether an interaction is from a human or a computer; and (iv) not circumvent or otherwise avoid any measures designed to block, restrict, modify, or control whether and how agents access, use, or interact with our Services.

Section 15 - Termination

We may terminate this agreement or your access to the Service (or any part thereof) at any time at our sole discretion, without prior notice, and you shall remain liable for all amounts due through the date of termination (inclusive).

The following provisions shall survive termination: Intellectual Property, Feedback, Termination, Disclaimers, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any provisions that by their nature should survive termination.

Section 16 - Disclaimers

Information displayed or provided in or through this Service is for general reference purposes only. We do not warrant the accuracy, completeness, or usefulness of such information. Any reliance you place on such information is strictly at your own risk. We assume no liability for any damages arising from or related to your reliance on such information by you or any other visitor to this Service, or any person who may become aware of its contents.

Except as expressly stated by plypaw, this Service and all products provided through this Service are provided to you “as is” and “as available,” without any express or implied representations, warranties, or conditions, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. We do not warrant, represent, or guarantee that your use of this Service will be uninterrupted, timely, secure, or error-free. Some jurisdictions limit or do not allow the disclaimers of implied or other warranties, so the above disclaimers may not apply to you.

Section 17 - Limitation of Liability

To the maximum extent permitted by law, plypaw, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, or licensors, or Shopify and its affiliates’ respective officers, directors, employees, and agents, shall not be liable for any claims arising from or related to your use of any Service or any product purchased through the Service, or related to your use of the Service or any product, including but not limited to any errors or omissions in any content, or any loss, damage, or injury of any kind caused by or related to the use of the Service or any content (or product) posted, transmitted, or otherwise provided through the Service, whether direct, indirect, incidental, punitive, special, or consequential damages, including but not limited to loss of profits, loss of revenue, loss of savings, loss of data, replacement costs, or any similar damages, regardless of whether based on contract, tort (including negligence), strict liability, or any other theory, even if advised of the possibility thereof.

Section 18 - Indemnification

You agree to indemnify, defend, and hold harmless plypaw, Shopify and their respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any loss, damage, liability, or claim (including reasonable attorneys’ fees) owed to any third party arising from or caused by: (1) your breach of these Terms of Service or any documents incorporated by reference herein; (2) your violation of any law or infringement of third-party rights; or (3) your access to and use of the Service.

We will notify you of any claim for which you are required to indemnify us, but failure to provide timely notice shall not relieve you of your obligation unless you are materially prejudiced as a result. We may control the defense and settlement of such claims (including the selection of counsel) at your expense, but we may not settle any claim requiring you to assume a non-monetary obligation without your consent (not to be unreasonably withheld). You must cooperate with the defense of any indemnification claim, including providing relevant documents.

Section 19 - Severability

If any provision of these Terms of Service is found to be unlawful, invalid, or unenforceable, such provision shall nonetheless be enforceable to the maximum extent permitted by applicable law; the unenforceable portion shall be severed from these Terms of Service, and such determination shall not affect the validity and enforceability of the remaining provisions.

Section 20 - Waiver; Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules we post on this website or in relation to the Service constitute the entire agreement and understanding between you and us, and govern your use of the Service, superseding any prior or contemporaneous oral or written agreements, communications, and proposals between you and us (including but not limited to any prior versions of these Terms of Service).

Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafting party.

Section 21 - Assignment

You may not delegate, transfer, or assign this agreement or any rights or obligations hereunder without our prior written consent, and any attempted transfer shall be void. We may transfer, assign, or delegate these Terms and our rights and obligations without notice or consent.

Section 22 - Governing Law

These Terms of Service and any separate agreements whereby we provide you with the Service shall be governed by and construed in accordance with the federal and state or regional courts of the jurisdiction where plypaw is headquartered. You and plypaw agree to submit to the personal jurisdiction and venue of such courts.

Section 23 - Headings

The headings used in this agreement are for convenience only and shall not limit or otherwise affect these Terms.

Section 24 - Changes to Terms of Service

You may review the current version of these Terms of Service at any time on this page.

We reserve the right to update, change, or replace any part of these Terms of Service at our sole discretion. Updates and changes will be posted on our website. It is your responsibility to periodically check our website for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will take effect on the date specified in the notice. If you continue to use or access the Service after any changes to these Terms of Service are posted, you accept such changes.

Section 25 - Contact Information

If you have any questions about these Terms of Service, please send an email to 36053032@qq.com.

Our contact information is as follows:

plypaw
36053032@qq.com